{"cache_version": "v2", "handle": "homeexchange-gr", "name": "HomeExchange", "rollout": 1.0, "alternative_bot": {"handle": "", "rollout": 0}, "chatEnabled": true, "chat": true, "persistence": "normal", "tint": "#FFB440", "language": "en", "translated_languages": ["es", "it", "de", "nl", "fr", "sq", "hr", "hi", "no", "ca", "pt", "da", "ja", "pl", "ro", "th", "uk"], "privacy": false, "privacy_link": "https://ada.support/privacy/", "time_to_expiry": 86400000, "show_logo": true, "button_carousel": "mobile", "button_layout_mobile": "carousel", "button_layout_desktop": "stacked", "show_all_quick_replies": false, "chat_button": {"icon_type": "custom", "icon_path": "https://static.ada.support/images/2dca3624-e1b5-4dcd-a1dd-89ed71efe1c9.svg", "size": 44, "background_color": "#FFB440"}, "ui_settings": {"chat": {"theme": "light", "style": "round", "header_text_color": "#132035", "header_color_enabled": true, "bot_description_enabled": true, "default_sound_on": false, "text_size": "default", "advanced_colors_enabled": true, "bot_name": {"en": "Aria", "fr": "Aria", "it": "Aria", "de": "Aria", "nl": "Aria", "pt": "Aria", "es": "Aria"}, "download_transcript_toggle": true, "bot_description": {"en": "Your AI-powered assistant\n", "fr": "Votre assistante virtuelle HomeExchange", "it": "Il vostro assistente virtuale HomeExchange", "de": "Ihr virtueller Assistent von HomeExchange", "nl": "Uw HomeExchange virtuele assistent", "pt": "O seu assistente virtual HomeExchange", "es": "Su asistente virtual HomeExchange"}, "header_color": "#FFFFFF", "text_over_accent_color": "#132035", "fallback_ui_settings": {"default": false, "icon": {"image": "https://static.ada.support/images/783be350-f14c-477b-8ded-8bde6332727d.svg", "default": false}, "message": {"en": "The chat is experiencing technical difficulties and we\u2019re working to fix it as soon as possible. We apologize for any inconvenience. Please try again shortly.", "fr": "Le chat conna\u00eet des difficult\u00e9s techniques et nous nous effor\u00e7ons de les r\u00e9soudre d\u00e8s que possible. Nous nous excusons pour la g\u00eane occasionn\u00e9e. Veuillez r\u00e9essayer sous peu.", "it": "La chat sta incontrando difficolt\u00e0 tecniche e stiamo lavorando per risolvere il problema il prima possibile. Ci scusiamo per l'inconveniente. Vi preghiamo di riprovare a breve.", "de": "Der Chat hat technische Probleme und wir arbeiten daran, diese so schnell wie m\u00f6glich zu beheben. Wir entschuldigen uns f\u00fcr die Unannehmlichkeiten. Bitte versuchen Sie es in K\u00fcrze erneut.", "nl": "De chat ondervindt technische problemen en we werken eraan om dit zo snel mogelijk te verhelpen. Onze excuses voor het ongemak. Probeer het binnenkort nog eens.", "pt": "O chat est\u00e1 a ter dificuldades t\u00e9cnicas e estamos a trabalhar para as resolver o mais rapidamente poss\u00edvel. Pedimos desculpa por qualquer inc\u00f3modo. Tente novamente em breve.", "es": "El chat est\u00e1 experimentando dificultades t\u00e9cnicas y estamos trabajando para solucionarlo lo antes posible. Disculpen las molestias. Vuelva a intentarlo en breve."}, "links": {"en": [{"label": "", "url": ""}, {"label": "", "url": ""}, {"label": "", "url": ""}, {"label": "", "url": ""}], "fr": [{"label": "", "url": ""}, {"label": "", "url": ""}, {"label": "", "url": ""}, {"label": "", "url": ""}], "it": [{"label": "", "url": ""}, {"label": "", "url": ""}, {"label": "", "url": ""}, {"label": "", "url": ""}], "de": [{"label": "", "url": ""}, {"label": "", "url": ""}, {"label": "", "url": ""}, {"label": "", "url": ""}], "nl": [{"label": "", "url": ""}, {"label": "", "url": ""}, {"label": "", "url": ""}, {"label": "", "url": ""}], "pt": [{"label": "", "url": ""}, {"label": "", "url": ""}, {"label": "", "url": ""}, {"label": "", "url": ""}], "es": [{"label": "", "url": ""}, {"label": "", "url": ""}, {"label": "", "url": ""}, {"label": "", "url": ""}]}}, "branded_campaigns": "unbranded", "email_transcript_setting": true, "file_upload_enabled": true, "image_upload_enabled": true}, "embed": {"style": "round", "button_text": {"fr": "Aide", "it": "", "de": "", "nl": "", "pt": "", "es": ""}}, "email": {"sender_name": "HomeExchange", "header_url": "", "header_alignment": "left", "footer_language": "en", "footer": {"en": "Aria,\n\nYour Virtual Exchange Assistant\n\nWe are using a bot to provide you with faster answers and reduce waiting times, helping you get the information you need right away. If your question requires further assistance, don\u2019t worry - your request will be escalated to our human support team. We're always here to ensure you get the help you need, no matter the complexity.", "fr": "Aria,\n\nVotre assistante d'\u00e9change virtuelle\n\nNous utilisons un bot pour vous fournir des r\u00e9ponses plus rapides et r\u00e9duire les temps d'attente, vous aidant ainsi \u00e0 obtenir les informations dont vous avez besoin imm\u00e9diatement. Si votre question n\u00e9cessite une assistance suppl\u00e9mentaire, ne vous inqui\u00e9tez pas - votre demande sera transmise \u00e0 notre \u00e9quipe de support humaine. Nous sommes toujours l\u00e0 pour nous assurer que vous obteniez l'aide n\u00e9cessaire, peu importe la complexit\u00e9.", "es": "Aria,\n\nTu asistente de intercambio virtual\n\nEstamos utilizando un bot para proporcionarte respuestas m\u00e1s r\u00e1pidas y reducir el tiempo de espera para ayudarte a obtener la informaci\u00f3n que necesitas de inmediato. Si tu pregunta requiere asistencia adicional, no te preocupes, tu solicitud ser\u00e1 escalada a nuestro equipo de soporte humano. Siempre estaremos aqu\u00ed para asegurarnos de que tengas la ayuda que necesitas, sin importar la complejidad.", "nl": "Aria,\n\nUw virtuele uitwisselingsassistent\n\nWe gebruiken een bot om je sneller te beantwoorden en om de wachttijden te verkorten, zodat je direct de informatie krijgt die je nodig hebt. Als je vraag verdere hulp vereist, maak je dan geen zorgen - je verzoek wordt doorgegeven aan ons menselijke ondersteuningsteam. We zijn altijd hier om ervoor te zorgen dat je de hulp krijgt die je nodig hebt, ongeacht de complexiteit van jouw vraag.", "de": "Aria,\n\nIhre virtuelle Austauschassistentin\n\nWir verwenden einen Bot, um Ihnen schnellere Antworten zu geben und die Wartezeiten zu verk\u00fcrzen, damit Sie die ben\u00f6tigten Informationen sofort erhalten. Sollte Ihre Frage zus\u00e4tzliche Unterst\u00fctzung erfordern, keine Sorge - Ihre Anfrage wird an unser menschliches Support-Team weitergeleitet. Wir sind immer hier, um sicherzustellen, dass Sie die Hilfe erhalten, die Sie brauchen, egal wie komplex das Problem ist.", "it": "Aria,\n\nLa tua Assistente di Scambio Virtuale\n\nStiamo utilizzando un bot per fornirle risposte pi\u00f9 rapide e ridurre i tempi di attesa, aiutandoLa a ottenere subito le informazioni di cui ha bisogno. Se la sua domanda richiede ulteriore assistenza, non si preoccupi: la sua richiesta verr\u00e0 inoltrata al nostro team di supporto umano. Siamo sempre qui per garantire che lei riceva l'aiuto necessario, indipendentemente dalla complessit\u00e0.", "pt": "Aria,\n\nSua assistente de troca virtual\n\nEstamos a utilizar um bot para fornecer respostas mais r\u00e1pidas e reduzir os tempos de espera, ajudando a obter a informa\u00e7\u00e3o necess\u00e1ria de imediato. Se a quest\u00e3o precisar de mais assist\u00eancia, n\u00e3o se preocupe \u2013 o pedido ser\u00e1 encaminhado para a nossa equipa de suporte humano. Estamos sempre aqui para garantir que recebe a ajuda necess\u00e1ria, independentemente da complexidade."}}}, "intros": [], "agent_avatar": {"default": false, "image": "https://static.ada.support/images/b1532d33-f632-46a5-982d-d2503cda10e4.svg"}, "custom_redactions": [], "business_events": [], "avatar": {"letter": "G", "use_letter": false, "image": "https://static.ada.support/images/bfa703a8-b9b7-4782-b509-4dc850685816.png"}, "product_type": "generative", "proactive_conversations": {}, "features": {"free_tier_plan": false, "afm_handoff_events": false, "donated_bot": false, "sso_dashboard": false, "local_notifications": false, "disable_live_chat_log": false, "ui_customization": true, "ada_glass_zendesk_chatter_auth": false, "forced_quick_replies": false, "end_live_chat": false, "ada_glass_zendesk_messaging": false, "experiment_voice": false, "push_notifications": false, "challenge_mode_enabled": false, "legacy_chat_embed": false}, "security_settings": {"chat": {"iframe_allow_list": ["https://ada-demo.com", "https://www.homeexchange.fr", "https://www.homeexchange.it", "https://jsfiddle.net", "https://fiddle.jshell.net", "https://*.staging.homeexchange.com", "https://*.homeexchange.com"], "allowed_protocols": []}}, "private_config": {"ada_partner_name": ""}}